Last updated: 1 September 2026
These Terms of Service govern your use of the website at https://www.starlingeng.buzz and the engineering and systems services provided by Starling Engineering Company Limited. By accessing our website, or by engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or our services.
These Terms form a binding agreement between you and Starling Engineering Company Limited in relation to your use of our website and services. By accessing the website, completing a contact form, requesting a quotation, accepting a proposal, or otherwise engaging us to provide services, you confirm that you accept these Terms and that you agree to comply with them.
If you are using our services on behalf of a company, organisation or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, references to you and your in these Terms mean both you as an individual and the entity you represent.
We may refuse access to the website or refuse to provide services to any person at our reasonable discretion, and to the extent permitted by law.
The website and services are operated by Starling Engineering Company Limited, a company based at Rm B403 4/F LEAD ON INDL BLDG, 18 NG FONG ST, San Po Kong, Hong Kong (HK). We are a mechanical and systems engineering business specialising in precision machining, mechanical design, automation and control, plant maintenance, custom fabrication, and testing and commissioning support.
The engineering services and content described on this website are developed and operated by the developer StarlingEng. All references in these Terms to Starling Engineering Company Limited also apply to StarlingEng and to any affiliated persons working on our behalf.
We provide services to commercial clients, industrial businesses and public sector organisations. Our terms may be supplemented by a signed project agreement, quotation or scope of works, which will prevail over these Terms where there is a conflict that is specifically stated in that document.
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of the website by, any third party.
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of the website by, any third party.
You must not attempt to gain unauthorised access to our systems, or to scrape, copy or extract content for commercial use without our prior written agreement. If you believe any content on the website is inaccurate, please inform us so we can review and correct it where appropriate.
You must not misuse the website by deliberately introducing viruses, trojans, worms, logic bombs or any other malicious or technologically harmful material. You must not attempt to gain unauthorised access to the website, the server on which it is stored, or any server, computer or database connected to it.
We reserve the right to suspend, restrict or terminate access to the website, in whole or in part, at our discretion and without notice, where we reasonably believe the website is being misused or where required by law.
We provide mechanical and systems engineering services including precision machining and tooling, mechanical design and drafting, automation and control systems, plant maintenance and field service, custom fabrication and welding, and testing and commissioning support.
All services are carried out with reasonable skill and care, and in accordance with any agreed specification, industry standards and applicable law. The precise scope, specifications, deliverables and timescales for a particular job will be set out in the quotation or project agreement relevant to that job.
Nothing on this website constitutes an offer to provide services that creates a binding obligation on us. Any availability of services, capabilities or capacities described on the website is indicative and may change from time to time.
When you request a quotation, we will use the information you provide, such as drawings, specifications and desired outcomes, to prepare a proposal for your consideration.
A quotation is an invitation to negotiate and does not constitute a binding contract unless and until it is accepted by you and confirmed by us in writing. Price, scope and timescale may be adjusted if the nature or volume of the work changes, or if we receive incomplete or inaccurate information.
Quotations are typically valid for the period stated on the quotation. If no period is stated, quotations remain valid for thirty days, after which we may revise them at our discretion.
An order for services is formed only when both parties agree. An order is confirmed when we issue a written acceptance, a purchase order, or a signed project agreement, or when you authorise us to begin work in writing or by email.
You are responsible for ensuring that all information you provide in connection with an order, including contact details, technical data and site information, is accurate, complete and up to date.
Any conditions that you seek to impose on us, for example in a purchase order or vendor form, will have effect only where we have expressly agreed to them in writing. Standard returns, warranty or disclaimer wording found in purchaser documents is not binding on us unless specifically accepted.
Prices are stated in the quotation or project agreement and are exclusive of any applicable taxes, duties, freight, insurance and site costs unless expressly stated otherwise.
Payment terms will be set out in the quotation or agreement. Where no terms are stated, invoices are payable within thirty days of the invoice date unless otherwise agreed.
We may suspend work or withhold deliverables where payment is not made on the terms agreed. We may also charge reasonable interest on late payments as permitted by applicable law. Changes to scope requested by you after a price is agreed may be quoted separately and will be payable in accordance with these Terms.
All amounts quoted are believed to be reliable at the time they are issued, but we may revise them if underlying costs, exchange rates or material prices change materially before the work is confirmed, or if your requirements change. We will always discuss any revision with you before proceeding, so there are no surprises at invoicing time.
All timescales and delivery dates are estimates given in good faith based on the information available at the time. We will use reasonable efforts to meet agreed timescales, but time shall not be of the essence unless expressly agreed in writing.
We are not responsible for delays caused by events outside our reasonable control, including delays caused by your actions or omissions, late provision of information, changes to scope, weather, transport, labour disputes, or shortages of materials or components.
If we anticipate a delay, we will notify you as soon as reasonably practicable and we will take all reasonable steps to minimise the effect of the delay.
Where our work involves delivery of goods or fabricated items, risk in those items passes to you at the point of delivery unless we agree otherwise in writing. We will arrange transport at your cost unless otherwise stated, and we are not responsible for damage that occurs after the goods leave our premises.
Where our services involve the supply of goods, equipment or fabricated items, the client should review the delivered items and notify us of any apparent defects or discrepancies within a reasonable period after delivery or installation.
We warrant that services will be performed with reasonable skill and care. Where we supply new machinery, parts or fabrications, we pass on to you, to the extent permitted, any applicable manufacturers warranty. Our own warranty for workmanship is as stated in the relevant project agreement.
Claims under warranty must be made in writing within the applicable warranty period and will be subject to reasonable inspection. Our obligation under this warranty is limited, at our discretion, to repairing the relevant work, replacing the relevant item, or crediting the relevant charge.
To enable us to perform our services safely and effectively, you agree to provide accurate and timely information, and to grant reasonable access to your premises, plant and equipment where our services require it.
You are responsible for ensuring the suitability of information you provide, the accuracy of drawings and specifications, the adequacy of site access and facilities, and the availability of any personnel you need to involve. You must inform us of any relevant health, safety, environmental or security requirements at your site before work begins.
Where we are working on or alongside client systems, you remain responsible for the correct operation, configuration and maintenance of those systems except where we expressly agree to take responsibility for a defined scope of work.
All intellectual property rights in the website, its content, our methodology, tools, processes and any general engineering know-how used by us remain our property or that of our licensors.
Documents, drawings, designs and deliverables created specifically for you in the course of a project will be owned by you upon full payment, subject to any third party rights that we are required to pass on. We retain a non-exclusive licence to use our general know-how and any general templates, and to reference past projects in our marketing, unless you request otherwise and we agree.
You grant us a non-exclusive, royalty-free licence to use works, drawings, specifications and other material you provide, to the extent necessary to deliver the services you request. You represent that you have the right to grant this licence.
Nothing in these Terms limits or excludes liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded under applicable law.
To the fullest extent permitted by law, we will not be liable to you for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, business, goodwill, data, or anticipated savings, arising out of or in connection with these Terms or our services, even if we have been advised of the possibility of such loss.
In particular, we act as an engineering partner and not as an insurer. Production shortfalls, lost output and similar business losses are matters for your own insurance arrangements, and nothing in our services is intended to transfer that responsibility to us beyond the limits set out in this section.
Our total aggregate liability to you, whether in contract, tort (including negligence), or otherwise, arising out of or in connection with any project, will be limited to the total amount paid or payable by you to us for that project. This limitation applies subject to any liability that cannot be excluded by law.
Where our services depend on the accuracy, quality or suitability of information, materials or items supplied by you or by third parties outside our control, we are not responsible for losses arising from deficiencies in that information or those items.
In the course of a project we may each disclose confidential information to the other. Confidential information includes technical data, drawings, pricing, client details, commercial arrangements and any other non-public information clearly marked as confidential or which would reasonably be understood to be confidential.
Each party will keep the other confidential information secure and will not disclose it to third parties except to its employees, subcontractors and advisers who need it to perform their duties and who are bound by obligations of confidentiality. This does not apply to information that is public, lawfully received from a third party, independently developed, or required to be disclosed by law.
These confidentiality obligations continue to apply after the project is complete for a reasonable period, or for such longer period as agreed in writing.
Either party may terminate a project agreement by written notice if the other party commits a material breach and fails to remedy it within thirty days of being notified, or if the other party becomes insolvent, enters liquidation, or is otherwise unable to perform its obligations.
Upon termination, you will pay for all work carried out and all materials supplied up to and including the date of termination, together with any reasonable cancellation costs. We will return your materials and deliverables subject to payment of amounts properly due.
Clauses of these Terms that by their nature are intended to survive termination, including those relating to intellectual property, confidentiality, limitation of liability and governing law, will continue in force after termination.
These Terms and any disputes arising out of or in connection with them, or with our website or services, are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.
We will try to resolve any dispute amicably through good faith discussion before formal steps are taken. If a dispute cannot be resolved by negotiation, both parties agree to submit to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions will continue in full force and effect.
We may update these Terms of Service from time to time to reflect changes in our services, technology, or legal requirements.
When we make material changes, we will revise the date at the top of these Terms and, where appropriate, we may notify you by email or by a notice on our website. Your continued use of the website or our services after changes take effect constitutes acceptance of the updated Terms.
If you have any questions about these Terms of Service, or if you would like to discuss working with us, please contact us.
You can reach us by email at feedback@starlingeng.buzz or by telephone at +19453136786. You may also write to us at Starling Engineering Company Limited, Rm B403 4/F LEAD ON INDL BLDG, 18 NG FONG ST, San Po Kong, Hong Kong (HK).
We aim to respond to all correspondence within a reasonable period.